I had probably come into the store a half a dozen times by now. He didn't want to sell me a bed unless I really experienced it and enjoyed it. The product sells itself!!! The owner even invited me to come over and take a nap for a few hours (towards closing time). The associates were more than helpful in answering any questions that I had and the only thing they really wanted from me was to lie down and take a nap for 10-15 minutes. A little bit about the actual experience.I felt very little pressure to buy a bed. They even have their own parking lot which is rare in West Hollywood.
The store is beautiful and staff super friendly. I never thought about beds as an investment until I came here. This isn't the high-end customer service you would expect from a high end store. At the end of the day I'm still waiting on my mattress and I was treated with a bad attitude by all of the staff who didn't take any responsibility for their mistake. Then another phone call- the mattress is scheduled to be picked up but still no idea when my mattress that was ordered three months ago and had scheduled for delivery today would be arriving as they can't swap them on the same day. After a number of calls back and forth it was decided that the incorrect mattress would be picked up and the correct delivered at the same time. When I asked about when I can expect mine (as it was scheduled for today) the response I received was, "I don't know". Rather than the concern of making sure i had the mattress that I had ordered three months ago the issues was the incorrect mattress and soon soon they could pick it up. Immediately contacting the company, who were confused, I was treated as though it was an error on my behalf. After everything was in the apartment and the movers had left I realized that the mattress that was delivered was not what I had ordered. I made sure to accommodate this and did everything I could to make things run smoothing including co-ordinating alternate elevator use with the delivery. That date came and they tried to deliver well before the delivery window. After communicating with the team and having the date changed multiple time (by them) we settled on a date and time. I ordered a very high end mattress in which I have waited three months to receive. I ventured to the SoHo location where the salespeople were much friendlier. Well, all said, luxury for dogs cannot get any better than this!Įach of the beds can be fully customized and range from $4,800 to $6,500 each.After being discouraged by an unpleasant salesperson at the Upper East Side location. Through their collaboration, the marquees (Hastens and 11 Ravens) will support the American Society for the Prevention of Cruelty to Animals (ASPCA). Our dog beds can also be fully customized with your choice of lacquer, stain, veneer or laminate”. The exclusive sleep pods will be open for customization as per one’s tastes and liking and will further carry a Hastens mattress available in one of Hästens 14 iconic fabric finishes.Ĭommenting on the bed, Hästens in a statement said,” Since dogs come in many sizes, we are happy to create a custom-sized bed for your dog. An epitome of grandeur, the Hastens X 11 Ravens bed will showcase a clean design with your beloved pooch’s highest comfort borne in mind. The high-end bed manufacturer, in collaboration with 11 Ravens (a known leader in the luxury game table industry) is all set to unveil supreme quality dog beds that are unlike anything that your beloved pet may have experienced before.Ĭombining their penchant for quality and premium craftsmanship in one place, the two brands introduce a limited-edition dog bed collection featuring three cutting edge designs for well-loved canines. After creating impeccable beds for humans, luxury brand Hastens is now aiming please your pooch with its exclusive offering.
0 kommentar(er)
